For PentaeSIM

PentaeSIM is a platform that provides eSIMs for travelers, allows travelers to use mobile data plans from various carriers without the need of a physical SIM card, to make international travel easier and more cost-effective by offering flexible connectivity options. 

An eSIM (embedded SIM) is a digital SIM card integrated into the device, allows to activate and manage a cellular plan without needing a physical SIM card, multiple carrier profiles can be stored on a single eSIM. 

An eSIM serves the same purpose as a physical SIM card, but it’s built-in and works 100% digitally. You can’t physically remove it since it’s already embedded in your phone’s hardware. And you don’t need to insert a new one to connect to a mobile network. 

You can do the same things with an eSIM as you would a traditional SIM, including connecting to a mobile network, browsing the internet, using your favorite apps, and using internet-based calling and messaging apps (like WhatsApp). 

There are several benefits of using a PentaeSIM to stay connected when you travel. Here are a few to keep in mind: 

• Choose from eSIMs for 200+ countries and regions worldwide. 

• Stay connected with local, regional, and global eSIM plans. 

• Instantly connect to a mobile network at your destination. 

• Say goodbye to expensive roaming charges.  

• Store multiple eSIM data plans on your device. 

• Running out of data? Easily top up in the PentaeSIM app.

by visiting PentaeSIM website or downloading the Mobile application. After creating an account, browse available eSIM plans and purchase the one that meets the requirement. 

PentaeSIM can be downloaded from the App Store for iOS devices or Google Play Store for Android devices. Search for “PentaeSIM” in the Seach bar and install the Application. 

 If a device is eSIM-compatible depends on whether the manufacturer includes an eSIM in the device.  

 For Samsung Galaxy devices: 

1. OPEN the Settings app, then TAP Connections. 

1. TAP SIM Manager. 

1. If Add eSIM is available, the device likely supports eSIM.

Remember to contact the provider or device manufacturer to confirm if the above steps are possible for the device.   

For Google Pixel devices: 

1. OPEN the Settings app, then TAP Network & Internet. 

1. TAP the + sign beside SIMs. 
2. If the Connect to mobile network page has a “Download a SIM instead?” option, the device is eSIM-capable. 

Remember to contact the provider or device manufacturer to confirm if the above steps are possible for the device.   

For other Android devices: 

1. DIAL *#06# and press the call button. 

1. If the device is eSIM-compatible, the device’s eSIM unique identification will display number (EID). 

The device also must be carrier-unlocked to use an eSIM. This enables to use multiple SIM and/or eSIMs from different carriers. Follow these steps to check if Android device is unlocked.  

1. Remove phone’s SIM card. 

1. Replace the SIM card with the other SIM card from a different carrier.  

1. check the carrier’s name at the top of home screen has changed. 

1. Now dial a call. 

If the call connects, the phone is unlocked. If call cannot be made right now, the phone is locked to the first carrier. At this moment, check the notice on the screen saying that the phone is locked. 

Remember to check with the device manufacturer, vendor, or primary carrier to confirm eSIM capability if still unsure.  

For iPhone: 

1. OPEN the Settings app, then TAP General. 

1. TAP About. 

1. TAP the Model Number until changes to an AXXXX combination. 

1. VERIFY that the Model Number of iPhone does not originate from a Chinese region. The information can be found in this  link

If the model number does not match any of the China mainland, Hong Kong, and Macao devices, the device should be eSIM-compatible. Next, find out if iPhone is carrier-locked or -unlocked by following the steps below. 

1. OPEN the Settings app, then TAP General. 

1. TAP About. 

1. SCROLL and look for the Carrier Lock field. iPhone is unlocked if No SIM restrictions appear next to Carrier Lock. 

For iPad: 

1. OPEN the Settings app, then TAP General. 

1. TAP About. 

1. TAP the Model Number until changes to an AXXXX combination. 

1. VERIFY that the Model Number of iPads does not originate from a Chinese region. The information can be found in this link. 

If the model number does not match any of the China mainland, Hong Kong, and Macao variants, the device should be eSIM-compatible as long as supports cellular functionality. 

Remember to check with the device manufacturer, vendor, or primary carrier to confirm eSIM capability if still unsure.  

The eSIM data package expiration date depends on the eSIM validity or data consumption. eSIM data package will last for the presented validity period, as long as data is not consumed before then. The validity period starts when the eSIM is activated.  

Through the PentaeSIM Application or website. Navigate to account or plan section, select the option to add more data, and follow the prompts to complete the top-up process and payment. 

Install and activate eSIM when purchased, activation details will be received from PentaeSIM, advisable to set up before trip or upon arrival at the destination. 

1. How to install and setup an eSIM on the device? 

• Open Settings on Android device. 

• Go to Network & internet > Mobile network > Add carrier. 

• Select Add mobile plan and scan the QR code provided by PentaeSIM, or enter the activation details manually. 

• Follow the on-screen instructions to complete the setup. 

The activation date refers to when the eSIM plan starts once arrived to destination. usually this information is found in PentaeSIM account under the “My eSIMs” section or in the eSIM settings on the device.  

The network technology (3G, 4G, or 5G) supported by PentaeSIM travel eSIM depends on the specific plan purchased and the network availability in the travel destination. Check the plan details on the PentaeSIM website or app to see what network technologies are supported. 

PentaeSIM eSIM plans only offer data services and may offer call service depending on the package. 

Speed is dependent on coverage, congestion, or prioritization of the local carrier. 

Contact PentaeSIM through the customer support options available on the website or app. Support is offered via WhatsApp +44-1183215191, calls, and sometimes through social media channels.