Acceptable Use Policy

Last Updated: March 2024

eSIM Usage Guidelines

You agree to use eSIM in a compatible phone device for the purpose of using the Services.

Prohibited Activities

  • Fraudulent, illegal or non-compliant use with laws and regulations
  • Unsolicited communications or offensive/abusive material
  • Actions causing annoyance, inconvenience or needless anxiety
  • Abusive behavior towards Customer Support representatives
  • Transmission of viruses or malicious software

Policy Violations

If Slice Mobile reasonably suspects policy violations, we may:

  • Suspend or terminate services without notice
  • Deactivate your eSIM
  • Reallocate your telephone number
  • Withhold any credit balance refunds

User Registration

Providing false personal data during registration may result in:

  • Immediate service suspension
  • Termination of agreement
  • eSIM deactivation
  • Number reallocation

Roaming Policy

Our roaming services are intended for short trips within EU Countries.

Fair Usage Policy

  • • Must activate SIM in home country first
  • • Excessive roaming may trigger warnings
  • • Permanent roaming is prohibited

If over 4 months you roam more than use at home, we may contact you about compliance.

Service Restrictions

Slice Mobile may restrict access to certain websites and services (including VoIP) without prior notice.