Privacy Policy

Last Updated: Jan 01, 2025

Our Commitment to Your Privacy

Pentaesim (www.getpentaesim.com) recognizes the importance of your privacy. This privacy policy tells you what personal information we collect and how we use it. Pentaesim may change this privacy policy occasionally at its sole discretion.

By registering an account or otherwise using or visiting any Pentaesim website, application, product, software, tool, data feed, and service (collectively the "Service"), you understand and agree to the terms of this policy.

1. What Information Do We Collect?

1.1. Personally Identifiable Information

We may collect personally identifiable information when you specifically and knowingly provide it to us, for example, when you sign up for our newsletter or chat, create an account, request more information on our Contact Us page, respond to a survey or questionnaire, and provide personal information such as your email address, name, phone number, or other information.

1.2. Sensitive Personal Data

We ask you not to send us any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership).

1.3. Non-Personally-Identifiable Information

We may collect and aggregate non-personally identifiable information that does not permit you to be identified or identifiable by itself or in combination with other information available to a third party.

1.4. Cookies, Pixels and Local Storage

We may collect information using cookies, which are small data files stored on the hard drive of your computer or mobile device by a website.

2. Cookies We Use

Strictly Necessary Cookies

These cookies are essential to provide you with services available through the Services and to enable you to use some of its features.

Functionality Cookies

These cookies allow the Services to remember choices you make when you use a site or application.

Performance Cookies

These cookies collect information about traffic to the services and how users use the services.

Targeting/Advertising Cookies

These cookies are used to deliver adverts more relevant to you and your interests.

3. How We Use Your Information

Pentaesim will use the personally identifiable information directly provided by you solely for the purpose for which you have provided it, which may include:

  • Operating, maintaining, and improving the Services
  • Managing your account, including communicating with you regarding your account
  • Responding to your comments and questions and providing customer service
  • Sending information, including technical notices, updates, security alerts
  • Sending you marketing emails about upcoming promotions and other news
  • Processing payments you make via the Services

4. Disclosure of Information

As a general rule, Pentaesim will not disclose any of your personally identifiable information except under specific circumstances such as:

  • When we have your permission
  • When legally required to be revealed
  • To correct what we believe to be false or misleading information
  • To provide the product or service you requested
  • In connection with a sale, merger, or transfer of business

5. Children's Policy

Pentaesim is not directed to children under 13 years of age. The Service is also not offered to children whose age makes it illegal to process their personal data or requires parental consent under the GDPR or other local laws.

If you are a parent of a child under the Age Limit and become aware that your child has provided personal data to Pentaesim, please contact us at support@getpentaesim.com.

6. International Usage

Pentaesim owns the Service, which may be accessed in Europe and abroad. Information collected may be retained, stored, processed, accessed, and used in jurisdictions whose privacy laws may differ and be less protective than those of your home jurisdiction.

7. Updating Your Information

If you have any questions or concerns about this privacy policy or would like the personally identifiable information that you have provided to be removed from our files, please contact Pentaesim via email at support@getpentaesim.com.

8. Security Measures

We follow generally accepted industry standards to help protect your personal information. Our service has security measures designed to protect against the loss, misuse, and alteration of the information under our control.

We use standard Secure Socket Layer (SSL) encryption to encode such transmissions' information. All service information is maintained on secure servers.

9. Policy Changes

We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the last updated date at the top of the policy.

If this statement has material changes, we will notify you by prominently posting a notice of such changes here, on our home page, or by emailing you.

10. Confidentiality

Pentaesim informs you that all personnel involved in any of the treatment phases will treat your data with due care and confidentiality.

Contact Information

For any questions about this Privacy Policy, please contact us at:

support@getpentaesim.com

Company address: 240 Richmond St W Toronto, ON M5V 2C5